Build · Website Maintenance & Support

Website Maintenance & Support

WordPress maintenance services USA owners can hold us to, and the identical plan for everyone else — updates, backups, monitoring and recovery that keep a live site fast, secure and online.

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Who it's for

Stop worrying about your website. We keep it updated, backed up and secure — and we're the people you call when something breaks.

  • →Owners whose site is live but nobody's actually looking after it
  • →Businesses that lost a developer and need a reliable hand
  • →Anyone recovering a hacked, broken or down website
  • →Teams who want updates and fixes without hiring in-house

What's included

Everything we ship

  • ✓Core, theme & plugin updates
  • ✓Daily backups & one-click restore
  • ✓Security hardening & monitoring
  • ✓Hack & downtime recovery
  • ✓Speed & uptime monitoring
  • ✓Priority support & small fixes

Engagement

Simple monthly plan, scoped to your site — no long lock-in. One-off recovery projects quoted up front.

What you get

The difference it makes.

Always up to date

We handle core, theme and plugin updates carefully on a staging copy — so updates fix things instead of breaking them.

Safe if the worst happens

Daily backups and a tested restore mean a bad update or a hack is an inconvenience, not a catastrophe.

Locked down

Hardening, monitoring and quick patching keep the common attacks out — and alert us the moment something's off.

A real person to call

When something breaks you reach a team that knows your site, not a ticket queue — with priority fixes included.

Recovery when you need it

Hacked, defaced or down? We've restored a lot of sites — we'll get you back online and then keep it that way.

Process

How we work.

01

Audit & secure

We review the site, take a full backup, patch the urgent issues and lock it down.

02

Set up monitoring

Uptime, security and backup monitoring so problems surface before your customers find them.

03

Maintain

Scheduled updates on staging, regular backups and small fixes as part of the plan.

04

Support & report

Priority support for issues, plus a simple report of what we did and what's coming.

Related work

Recent wins.

Tools Gard — a Shopify store for power tools in Pakistan
107

Tools Gard

Shopify Development · Build

Lands PK — a custom WordPress theme for an Islamabad real-estate firm
3

Lands PK

WordPress Development · Build

Mist Organics — a custom Shopify theme for a homeopathic skincare brand
47

Mist Organics

Shopify Development · Build

FAQ

Website Maintenance & Support questions.

My site was hacked or is down — can you help even if you didn't build it?
Yes. Recovery is a big part of what we do, on sites we didn't build. We get you back online, clean the infection, close the hole that let it in, and then keep it protected.
What's actually included each month?
Updates on a staging copy, regular backups with tested restores, security monitoring, uptime checks and a block of time for small fixes — with priority support when something urgent comes up.
Do you maintain non-WordPress sites?
Yes — WordPress and WooCommerce are common, but we also maintain custom Laravel/React sites and Shopify stores we or others have built.
Is there a long contract?
No long lock-in. It's a simple monthly plan you can adjust or pause — we'd rather keep it because it's working.
Is this WordPress maintenance services UK clients can rely on given the time difference?
Yes, and the overlap is genuinely in your favour rather than something to apologise for. Our afternoon is a British morning, so a ticket raised at nine in London is being worked on while the office is still filling up. The routine work — updates, backups, monitoring — runs overnight in UK terms and is finished before anyone logs in, which is the right time for it to happen anyway. What matters more than the clock is that somebody answers, and an emergency reaches a person rather than a queue.
What actually happens when a site gets hacked?
First the site comes off the public internet or goes behind a holding page, because every hour a compromised site stays up is more spam indexed against your domain. Then we take a forensic copy before cleaning anything, since that copy is the only way to work out how they got in. Cleaning is the easy part; finding the entry point is the job, and a clean-up that skips it just buys a fortnight. You get a written account of what was found, what was changed, and what to close so it does not happen again.
Why not just let our own developer handle updates?
If they have the time, do exactly that. Where it goes wrong is that updates are urgent only in retrospect — they sit at the bottom of a list until a plugin vulnerability is being actively exploited, and by then the site is already someone else's. The value of a plan is not skill, it is that the work happens on a schedule whether or not anyone remembers. If you have someone who genuinely does it every month, you do not need us.
Do you keep backups we can actually restore, or just take them?
Both, and the difference is the whole point. A backup nobody has ever restored is a belief, not a backup. Restores are tested on a staging copy, so we know how long yours takes and that it completes — and that number is worth knowing before the day you need it rather than during. Copies live off the hosting account as well as on it, because a backup stored only on the server that failed is not a backup.

More build services

Explore what else we do.

📱

Mobile App Development

iOS & Android apps built with Flutter and native code — consumer apps, admin panels, and booking, education and healthcare products shipped to the stores.

💻

Custom Web Development

Laravel and React systems — management platforms, portals, inventory, listing and booking systems built to scale with your business. A Laravel development company by habit rather than by branding: most of what people bring us is a system of record, and that is what Laravel is for.

🛒

Shopify Development

A Shopify development agency for brands that sell — conversion-focused theme builds, custom sections and clean migrations, with the store handed back under your own account.

🌐

WordPress Development

WordPress & WooCommerce — fast, secure business sites, blogs and stores that your team can actually manage.

🤖

AI / Automation & Special Systems

WhatsApp chatbots, workflow automation and AI content systems — bespoke tools that quietly save your team hours every week.

🎨

UI/UX Design

Figma design systems, app wireframes, dashboards and ecommerce UI — interfaces designed to be used, not just admired.

Let's build it together.

Start with a free 30-minute call, then a clear, written plan for your website maintenance & support within 48 hours. No pitch deck.

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