Niazi Tours is a one-stop platform for domestic and international tours, flights, hotels, car rentals, visa assistance, and custom packages. It features a tiered loyalty programme to reward repeat customers and a unified admin dashboard that manages bookings, content, memberships, and leads.
Proven Track Record
Customer Satisfaction
Success rate of bot case completion
Challenge & Strategy
Niazi Tours faced the challenges of delivering a seamless, mobile-first experience across devices, standing out in a crowded travel market through strong SEO, and securely managing large volumes of booking and user data. To address these, we adopted a component-based front-end using semantic HTML, CSS media queries, and jQuery for interactivity; leveraged Laravel’s MVC framework and MySQL for robust, secure back-end operations; and integrated WordPress as a branded CMS to streamline content updates without developer involvement.
How We Did It:
We began by prototyping wireframes and high-fidelity designs in Figma, iterating on navigation and layout with stakeholder feedback. On the front end, we built reusable components—tabs for Tours, Hotels, and Flights; loyalty-badge displays; and a lead-capture form—with responsive breakpoints to ensure smooth cross-device performance. The back end was powered by Laravel controllers and Eloquent models handling bookings, memberships, expenses, and user roles, secured via built-in validation and authorization. Finally, we assembled an SB-Admin-style dashboard to give admins one unified interface for managing all site data and settings.
The Results
- Shoppers can now locate and book any travel option—tour, flight, or hotel—in just a few clicks on any device.
- The loyalty tiers drove repeat bookings, with early data showing a 20% uplift in membership sign-ups.
- Admins report 50% less time spent on manual updates, thanks to the unified dashboard and WordPress CMS.
- SEO optimizations led to a 35% increase in organic traffic within the first quarter.
- The modular architecture allows the team to add new services (e.g., car rentals, free consultations) and geographic markets with minimal effort.
